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Go Beyond Simple Email Marketing Metrics

If we want to succeed and sell, we need to garner as much data on the subscribers to our email marketing lists as we can. It’s hardly something that will be a revelation to you, but what you might find surprising is that there is a significant danger of depending on one metric. In other … READ MORE »

Will The High Street Ever Recover?

It would seem that most consumers feel that the high street has changed for ever and it will not return to what it was pre-Covid-19. In an online magazine, dated 23 January 2020, there was the headline, ‘With so many shops closing, will the UK high street ever recover?’ If you can remember back that … READ MORE »

Focus On Behaviour When Segmenting

Forming opinions of people on limited information can lead to predictions which are way off. My son used to play rugby, and his team, up until the current Covid-19 crisis, was doing well in its level four division and hoping to build for a crack at promotion. The players in the first IV, which included … READ MORE »

ICO Guidance On Personal Health Data

With the end of Covid restrictions in sight, if you have good eyesight, you are probably feeling a little euphoric. Maybe your short-term problems are over. A return to normal-ish email marketing campaign planning is surely just around the corner. It’s not a return to the ‘old days’. There are a number of factors with … READ MORE »

Keep Your Data Up-To-Date

There was a small group of us youngsters around a table in the college canteen when the most flamboyantly dressed among us got up to go to class. A student said to the table at large, “He’s so cool. He doesn’t care what anyone thinks about the way he dresses.” She was wrong of course. … READ MORE »

Encourage Ideas Even If They’re Off-The-Wall

I used to work with a company where a mistake at middle management level could end a career. It was a deliberate policy, the hope being to ensure only those who never made errors were promoted. That’s not how it turned out. Those who ended up pristine were either the best at covering their mistakes … READ MORE »

Solve All Your Problems One At A Time

One of my office managers was superb at her role but had one hang-up; she enforced on staff a regime of doing one thing at a time. If she saw someone in the office simultaneously typing and answering the phone, she would take control, perhaps by taking over the phone call, much to the staff … READ MORE »

There’s Always Room For Improvement

If you’ve interviewed anyone for a post, you’ll be familiar with the rather trite self-aggrandisement of, ‘I am always looking for ways to improve my performance.’ I’m sure most of us have asked the follow-up question, ‘What have you done recently to improve your performance?’ Any of us could suggest, honestly, that we are always … READ MORE »

Continue Investing In Market Research

Market research budgets are, according to research, being restricted year-on-year and the Covid-19 pandemic has significantly increased this trend. For us it might be good news. If other companies, particularly competitors of yours, are changing their targets for investment, it almost always means that a gap will be opening for others to exploit. And it … READ MORE »

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