If you were to run a side by side test of two segmented email marketing lists which differed only in the sending time, and one list came back with a 2% higher open rate, would you then change the sending time for all of the chosen demographic? After all, 2% is a significant figure. If … READ MORE »
If there is a spike in your opt outs it is not always, probably not normally, down to the design of your email. If the peak occurs in a specific metric or combination of metrics, then you need to look for causes elsewhere, as covered in a recent article. Now we discuss what you should … READ MORE »
No matter how relaxed or confident you feel in your own abilities, the unexpected peak in unsubscribes brings a stab of fear. Your immediate reaction is to change something. Your first assumption is that your are doing something wrong and your email marketing list is suffering. There is only one truth, and that is that … READ MORE »
One way of keeping subscribers to your email marketing lists happy is to build a relationship with them. Not as easy as it sounds of course, and it doesn’t sound easy. One way is to be personal. You will be familiar with those companies which have a ‘face’ on their marketing emails and perhaps on … READ MORE »
It is the most irritating of results in email marketing. The customer clicks through to the further information page, spends some time on it, presumably assessing the technical details, and then goes through to the landing page. We think it's all over. But then they abandon the purchase. The reason can be difficult to fathom. … READ MORE »
Lead generation is one of the necessary skills to master in email marketing. A popular method is a blog providing free information focusing on the particular products you sell, but not necessarily exclusively. It’s a useful route to encourage subscribers to your email marketing list. It’s not necessarily particularly cheap, and there are other methods, … READ MORE »
When the suspicion that the designs of your marketing emails are a bit bland starts to form, it’s almost impossible to ignore. You convince yourself you’ve fallen behind the curve and that most of your subscribers are thinking that you’ve lost your cutting edge. Before investing in a process of redesign, compare what you are … READ MORE »
That’s pretty good advice. We should check everything, and without evidence to confirm, check again. Mind you, every once in a while a report surfaces which does little more than confirm one’s own prejudices, and you wonder whether it’s another case of research from the University of the blatantly obvious. I’ve recently read a report, … READ MORE »
I subscribe to quite a few e-newsletters, some for my hobbies and many more for research into email marketing. In the former, I forgive mistakes because most are run by amateurs, and doesn’t it show, who have something to say about my hobby. For research, I expect companies to show professionalism. It’s remarkable how many … READ MORE »
We all want to know if the pandemic and lockdowns have damaged email marketing. After all, we need to be fully aware how it has affected our businesses. The first thing to concern us is whether we should change our methods. Most reports suggest that subscribers’ behaviour was modified to cope with each crisis, … READ MORE »