It is, unfortunately, common in email marketing: something that is a strength of our craft often has a significant weakness as well. Nothing is perfect. Automation saves us time, gives a precise response to certain triggers, and we can make assumptions on what the response is likely to be. Take welcome emails. Let’s start with … READ MORE »
Triggered emails, i.e. those sent when a specified occurrence occurs, are one of the mainstays of email marketing. Circumstances have changed due to the current pandemic response and we should consider extending the number of triggers in order to ensure we pick up every sale that is going. A classic example of a triggered email … READ MORE »
The internet is awash with reports on email marketing published by various organisations. They should obviously be treated with care and in many cases should be tested in case they are particular. What is dangerous is that most of the shocking conclusions are those which support prejudices. I doubted that most email marketing companies tested … READ MORE »
Simply knowing that a contact is subscribed isn’t going to be good enough in the post-GDPR world; consent will need to be specific. If you are already using a signup form that contains an opt-in checkbox with, “Yes, sign me up”, then that’s going to cease being the gold standard on May 25. In preparation … READ MORE »
One of the most remarkable trends over recent years, and which intensified in 2017, is the way that consumers have taken to new technology. No post Christmas lunch snooze for me. There was chatting to some of my family in Kyoto for a while, then moving westwards to Lucerne for a magnificent live view of … READ MORE »
It is that time of year again when last year’s predictions for email marketing are reviewed and rated according to outcomes. There is danger in this as there is a temptation to take the safe option and predict that everything will be the same except more so. We all knew that mobiles would increase their … READ MORE »
It is that time of year again when pundits predict what is in store for email marketing in the year ahead. Such articles make the writers nervous; too specific and there is little chance of being correct, to vague and there’s nothing said. So what are they all saying? There are certain developments that everyone … READ MORE »
The run up until Christmas will have generated a high workload, next the rush of the replies to your post Christmas email marketing campaigns and then, just when you are about to catch your breath, the returns start coming in. Happy New Year for everyone but you. How you deal with your returns can make … READ MORE »
I am no big fan of New Year’s Resolutions. In this I feel I am joined, albeit a week or two into January, by those who do set themselves such targets. It felt a positive thing at the time but, experience shows, it normally fails. I am no big fan of target setting either, specifically … READ MORE »
Einstein, our analysis specialist WizBot, will cleverly help you find out everything you need to know about your customers. How does he do this? Well he has a whole suite of tools at your disposal including: Surveys Triggers Automation Sign-up forms Tracking codes Geo-location mapping Rather than second guess what your customers really want, you … READ MORE »