They are the bane of email marketing. Complaints regarding your compliance with data protection regulations require tact, effort and no little time. You have to approach each complaint, even if it is obvious you’ve done nothing wrong, in exactly the same way. How you respond matters as your reputation could well be at stake and … READ MORE »
Data protection at the end of the transition period for SMEs Guidance and resources to help businesses and organisations better prepare for data protection compliance if we leave without an adequacy decision. The UK left the EU on 31 January 2020. There is now a transition period until 31 December 2020 while the UK … READ MORE »
The good news is that you almost certainly do not. There is no requirement for a Data Protection Officer (DPO) just for email marketing lists and various HR functions unless you are a public authority, track online behaviour or process special categories. If in doubt go to: So that’s it, you might think; no wasted … READ MORE »
You might think that any charges brought by the ICO against a large companies would be rather too esoteric for an email marketing company. After all, it must be a technical infringement. However, it would seem that they, like us, make basic errors. A study of the ICO’s actions shows that even institutions such as … READ MORE »
As titles go for an e-book the Information Commissioner’s Office have not gone for one that grabs the attention and instead just stuck with descriptive. Let’s face it, if you saw a book in Waterstones entitled; Big data, artificial intelligence, machine learning and data protection you probably wouldn’t pick it for holiday reading. At 114 … READ MORE »
There was a recent case against a city council which allowed confidential data to be available to unauthorised people due to insufficient security of staff working from home, this against the Data Protection Act (DPA). Once it was aware of the security breach the council quickly secured it. It would appear that there was no … READ MORE »
Whilst all companies deal with the personal details of customers, the EU General Data Protection Regulations (GDPR) is of especial interest to those involved in email marketing. The requirements of the new rules, although unlikely to be law before 2018, are such that planning needs to start soon. Implementation of the plans should start only … READ MORE »
The European Commission has just published what is in effect a draft of the proposed European Data Protection Regulations (DPR), the replacement in many ways of the Data Protection Directive. It is not expected to become law until late 2017 at the earliest, and probably 2018. So why should anyone in email marketing bother about … READ MORE »
Is it anything to do with email marketing? The proposed European Data Protection Regulations (DPR), replaces the Data Protection Directive, and the change from Directive to Regulations is significant. It means that it does not require ratification by each individual member country. Once passed it become law. For a common market, having various regulations in … READ MORE »
I was wrong. I thought that the vote on the amendment to the proposed Data Protection Regulations put forward by the European Parliament's Civil Liberties Justice and Home Affairs Committee (LIBE), fronted by MEP J. Albrecht, would be close. However, the MEPs voted 621 to 10 in favour. The amendment has been heavily criticised, not … READ MORE »