The planning is complete, the video is made, and the only decision is what to do with it. The most frequently asked questions are: 1/ Do I embed it in the email? A year or so ago, the answer would have been no. As many email clients did not support video, it was clearly a … READ MORE »
A few weeks ago we mentioned endorsements, pointing out that they were an effective way of generating click throughs and completions and are particularly effective in email marketing. The post was mainly practical but the Committee on Advertising Practice (CAP) has come out with guidance on the matter. The advice, which is described as for … READ MORE »
Simple segmentation tips that will help you figure out your subscribers: 10/ By demographics Most subscribers can be usefully divided by age, gender, location, position in company, etc. These are more or less static criteria and define a customer with a very broad brush. If you are just starting out in email marketing then such … READ MORE »
We’ve described the theory of email testing over the last couple of weeks but you will, no doubt, appreciate a walk through. We will assume you have seen stagnation in your click-through rate over the last few email marketing campaigns. Whilst it hasn’t got worse, your past data suggests that you should expect rates to … READ MORE »
With sophisticated bulk email services being available for such low prices, and support easy to access, one might be forgiven for thinking that all marketing emails would be equally effective. A little time perusing your competitors’ marketing emails will show this to be fantasy. The problem is that businesses new to the craft tend to … READ MORE »
Email templates provide a straightforward, easy and cost effective way of producing emails that will sell. However, there is every probability that you will be tempted to customise them and the odds are you will give into this temptation. Here are some points to take into consideration before doing so. The email templates will have … READ MORE »
The phrase bullet points brings up images of long, boring days stuck in a room trying to concentrate on a Power Point presentation. But it is different for email marketing. We use them to go out and take hold of our customers. Online definitions vary to a greater or lesser degree but in the main … READ MORE »
Complexity Is Quietly Killing Performance There's a pattern across digital products: they start strong, then slowly become harder to use. More features. More layers. More friction. Over time, quality drops. Email marketing is not immune. When email campaigns underperform, the instinct is to add more personalisation, more automation, more design. But in most cases, performance isn't suffering … READ MORE »
Split testing (a.k.a A/B testing) shouldn't be reserved just when email campaign performance drops. In email marketing, consistent testing is how you improve results over time — not fix problems after they've appeared. A practical approach is to create a simple testing cycle: choose one element, test it, apply what you've learnt, then move on to the … READ MORE »
Is There an Optimum Design for Email Marketing CTAs? Short answer: No single CTA design wins every time. What works depends on your audience, your offer and the context of each campaign. The only reliable way to improve performance is to test deliberately and continuously. Why “Good Enough” CTAs Quietly Cost You Clicks? It’s easy … READ MORE »