It seems I have been wrong. I’ve said that in all probability, the fewer the number of questions in a form the higher the completion rate. You will, of course, want as much detail as possible and it is the eternal balance between completion rates and information. The obvious answer has been to limit the … READ MORE »
Email marketing truths are not eternal. Circumstances change in response to outside forces as well and internal ones, and you should change with them. Let’s face it, if you don’t, your competitors will and you will fall behind. Take forms; everyone, including me, has said that the shorter the forms the more people will complete … READ MORE »
None of us appreciate having our old certainties challenged, let alone proved incorrect. At the very least it will mean extra work. But please don't hold that against me. We all know that HTML marketing emails give much better open rates, click throughs and completions than plain text. What's to like about dull, unsophisticated email? … READ MORE »
The planning is complete, the video is made, and the only decision is what to do with it. The most frequently asked questions are: 1/ Do I embed it in the email? A year or so ago, the answer would have been no. As many email clients did not support video, it was clearly a … READ MORE »
Let’s go back a year and see what the pundits predicted would befall email marketing in 2014. For reasons of self defence, I’ll give no sources. 1. Mobiles We start with a success for virtually all of the prognosticators. There was a consensus that more than half of those on our email marketing lists would view … READ MORE »
The art of prediction can backfire, especially if you tell anyone your conclusions. After all, someone nasty might look back a year later and point out where you went wrong. Or occasionally where they were spot on. So let’s do that. Not all the predictions made for 2014 were off target. The most popular one, … READ MORE »
Typography in Email Marketing There is a plethora of typefaces available to choose for email marketing. It is not so long ago that a small printing firm could make to with a dozen or so. Nowadays even free word processors boast a choice of over 400. It is a remarkable development. Even more remarkable is … READ MORE »
One of the most difficult questions to answer with any degree of accuracy is: What are the benefits of optimising pictures on websites for Google image search. That Google wants it to be important is evidenced by the fact that they have published guidance on the subject: https://support.google.com/webmasters/answer/114016?hl=en There’s little doubt that there was a … READ MORE »
On advanced motorcycling courses riders are taught to have a final look, over their shoulder or along a road, before performing a manoeuvre. This is called, without any over-dramatisation, the life-saver. A final check of a marketing email or landing page is somewhat similar. Go through it systematically. It is all too easy to become … READ MORE »
I was in Starbucks and on a table adjacent to what appeared to be a couple of grandmothers with their charges. I'd given up trying to write about free email templates as the noise was distracting. To make it worse there came the irritating buzz of a mobile phone. It was a cue for grandmother … READ MORE »