Many managers are put off surveys, and for good reason you might think. Aren’t they hard work? Isn’t the return rate too low for dependable results? And surely email marketing software gives the same data but much quicker. All these objections can be overcome. I received an email from the Information Commissioner’s Office (ICO) asking … READ MORE »
You will have been told by everyone, including me, that when testing you should only change one feature at a time. Do you wonder if your call to action button is somehow not optimum for a specific type of person in your email marketing list? Then wonder no more. A simple A/B test and you … READ MORE »
I was on holiday when I saw the chalked sign: Free Beer. I was intrigued, but from the start the one thing I did not expect was any free beer. As I approached the shop displaying the sign I could see smaller words chalked above each of the larger ones. What was on offer was … READ MORE »
We mentioned in a previous article that a government website will no longer use Latin abbreviations in future posts. Despite a clear, of course, explanation of the logic behind the decision, it has been criticised in the press. In essence, the company is writing targeted copy. If you want those on your email marketing lists … READ MORE »
All writers are hurt when they realise that their carefully crafted copy in a marketing email is only scanned. That doesn’t mean that all the effort they put into the text is wasted. However, it makes writing and editing it that much more difficult. You understand how Google uses keywords, at least as far as … READ MORE »
The main limitation associated with email marketing is that we can only send to people who have already subscribed to our email marketing lists. We probably all believe that there must be hundreds of others out there who would be interested in our products if only we could contact them. There is a method of … READ MORE »
We have mentioned before that segregating email marking lists is the quickest route to better returns. Research shows it will improve, amongst other returns, open rates, completion rates and unsubscribes. It also ensures that you don’t waste a window by sending a general, untargeted offer. There are a number of straightforward ways you can split … READ MORE »
If you are lacking data in your email marketing software, prediction is less dependable and experimentation can be unfocussed. Obtaining information from campaigns can take time, and a tempting shortcut is a survey. Things to bear in mind when planning your first. 1/ Keep questions short. No one likes having to read one twice. 2/ … READ MORE »
Everyone knows that a common design identity for all media is important to branding. Customers and targeted prospects should know at first glance that whatever they are viewing is about your company. Most people glance at adverts and emails. In that second they need to know it is from you. Given that you almost certainly sell by … READ MORE »
There has been a plethora of scare stories in the media regarding hacking and internet security. Sony has been particularly hard hit, with a film and their Playstation becoming headline news. This has implications for email marketing. Many of your customers will be concerned about security and terms like cyber pirates and cyber hacking doesn’t … READ MORE »