Email and the Law

When will the GDPR affect email marketing?

I’ve received 17 emails and one letter regarding the GDPR. They have all asked me to confirm my details and permissions. One apologised, rather oddly, for contacting me outside of the ‘normal’ contact methods. Normal here, I think, implies in conformity with the current regulations.  It shows that many companies are treating the GDPR as … READ MORE »

Help for the transition to GDPR

The GDPR created a new position; the Data Protection Officer. Whilst the vast majority of email marketing companies are not required to have one, it is a requirement for local authorities and those processing specified types of data, see here, you might think that the position would be useful, especially during the transition period. The … READ MORE »

Manage your post-GDPR email marketing lists

I’ve received a number of emails recently where I’ve been asked to check my permission levels with regards to receiving emails. I’ve had five in three days. Notably, they had, in the main, been from companies whose email marketing lists I’ve subscribed to for some years. Why this current fear? A rhetorical question of course … READ MORE »

Subscribers and your email marketing lists

The headline is not hyperbole, nor is it an exaggeration. It is not even a sub-editor working with a hangover. It is true. Remarkably, the person who causes some subscribers to leave will be you. You have already formed the opinion that it is all down to the GDPR and to an extent you are … READ MORE »

Do you need to assign a Data Protection Officer?

The good news is that you almost certainly do not. There is no requirement for a Data Protection Officer (DPO) just for email marketing lists and various HR functions unless you are a public authority, track online behaviour or process special categories. If in doubt go to:  So that’s it, you might think; no wasted … READ MORE »

Breaches of personal data and the GDPR

The General Data Protection Regulations (GDPR) has a lot to say about what you should do if you think you have been subject of a personal data breach. You might think that all you have to worry about is the addresses in your email marketing lists, but it goes much further than that.  The first … READ MORE »

When to notify the ICO of a breach

We’ve covered what constitutes a data breach and how to plan for one in previous articles. If one occurs there probably is a requirement to notify the ICO. In judging whether a specific breach needs to be reported it is not simply gauging the risk to your email marketing list.  You have to establish the … READ MORE »

Planning for a data breach

The General Data Protection Regulations (GDPR) will have a great influence on email marketing. Recently we mentioned the way in which the GDPR defines personal data breaches and how to recognise them. Let’s look at how to plan for them. Training You will need to ensure that your data controller, data processors, and everyone else … READ MORE »

Personal data breach – what to do?

Email marketing is particularly vulnerable to personal data breaches and as such we must have procedures in place should the worst happen and everyone in your company must know what they should. Failure to conform to the requirements could be more costly than the loss of data. We’ve recently covered what a data breach is, … READ MORE »

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