Email Data

Profiling Subscribers Like The Detectives

Lockdown has meant I’m seeing more true-crime programmes on TV. I get excited when the detective gradually hones in on the offender by using all the tools of his trade, including, on occasion, a profiler. We do of the same in email marketing. Another description of profiling is building a persona. We tend to have … READ MORE »

Is It Worth Jumping On The Bandwagon?

Bandwagon is normally used as a pejorative. It contains contempt for those who can’t think for themselves and instead merely follow others. There was a talk by a chap who thought he’d cracked the system when, in a previous recession, competing shops around his closed, leaving him as the only retail outlet selling his particular … READ MORE »

How To Improve Your Calls To Action

A call to action can seem a little intimidating for subscriber reading a marketing email. Some boxes can come across as too demanding. A ‘Click Me’ is nothing more than an abrupt demand for action and lacks the subtle encouragement that should be our norm. We need to do better. We don’t do ourselves any … READ MORE »

How to build loyalty of subscribers

If I was to tell you that I know a way of encouraging 71% of your subscribers to make more purchases, 61% to recommend you to friends, 41% to join a loyalty program and 40% to write positive reviews comments, you’d either bite my head off to get at it or think it was a … READ MORE »

Eliminating Words That Serve No Purpose

Every word or phrase in the copy of a marketing email must serve a particular purpose, one that’s not covered by any other. Copywriting is that simple. If there’s no reason for it to be there, get rid of it. It’s unwanted weight. The difficulty some people find when doing so is identifying superfluous words, … READ MORE »

Are Your Email Marketing Returns Falling

Many of us must feel we’ve become experts at noticing when performance has, for no apparent reason, dropped off. We’ve all struggled with such problems all our email marketing life. All of a sudden the percentages are lower, ROI is down and no matter how closely you study the circumstances, you can’t fathom why. One … READ MORE »

The Addictive Lure Of Email Marketing Statistics

There is a dichotomy in the way I view statistics. They are probably the single most important aspect of email marketing, giving it its class leading return on investment, one that has been consistently high year after year. On the other hand . . . If you were to ask me how much faith I … READ MORE »

Newsletters Are More Than Just Lead Magnets

Most subscribers devour newsletters. Unlike marketing emails, when they see one in their inbox, they’ll put them to one side to read at leisure, probably with a cup of coffee and biscuit. Their brain will be at its most receptive. With defences down and scepticism hibernating, they are typical of a newsletter reader. It is … READ MORE »

How Many Emails Should I send?

I went to a liaison meeting with the public where it was suggested I was avoiding questions, two in particular. I’d lost the sympathy of much of the crowd, mainly for answering honestly, and I wanted them back on board. I panicked, saying, ‘Ask any question you want, and I’ll be definitive.’ An experienced colleague … READ MORE »

Generating Trust Is A Basic Requirement 

Let’s forget Covid. Instead, we should concentrate on the basics of email marketing to ensure we can move forward without worrying too much about what’s already happened. You can’t get much more basic than generating trust in your company. It’s a truism, but not all that helpful, to say that the best way of generating … READ MORE »

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