Tag: email marketing

Regulatory Oversight Post Adequacy Agreement

First, the good news for those in email marketing who are based only in the United Kingdom, are processing personal data and are unlikely to affect individuals in any other EU or EEA state: the answer is the ICO. However, UK-based controllers or processers who carry out cross-border processing of personal data, across member state … READ MORE »

Do UK Companies Require An EU Representative

It is quite refreshing to be able to be definitive with regards a question on email marketing; not something which I am all that familiar with, but I’ll give it a go. You require a European representative if you are a UK-based controller or processor with no offices, branches or other establishments in the EEA, … READ MORE »

Advantages Of A No Blame Culture

Some years ago, way before I started in email marketing, I worked in another discipline, and discipline was the word. There were sanctions if you did anything proscribed, and there were lots of things proscribed. When new in the role, you can imagine how I felt when, during my first important job, I made a … READ MORE »

Cutting Email Marketing Copy Down To Size

One of the cherished exercises of those who run creative writing courses is to get the students to justify what a particular adjective or adverb, sentence or paragraph, adds to the sense of whatever it is the copy is about. It’s a useful exercise. Its strength lies in the fact that there is a promise, … READ MORE »

Results Of Split Testing Can’t Be Wrong

The mantra of ‘believe the data’ has served email marketing well over the years and has proved to be one of the most beneficial tools we have in our box. We test a single point and the data is returned much quicker than any other form of marketing and we are able to make an … READ MORE »

Improve Customer Experience With Newsletters

You are, hopefully, aware that you should not use newsletters to indulge in overt email marketing. What seems a little odd is that so few companies are willing to exploit email marketing to improve customer experience by, for instance, giving helpful information about products subscribers have bought from them. It is a type of personalisation. … READ MORE »

Convince Subscribers Of Long Term Benefits

There is a Simpsons cartoon which shows Homer struggling with whether to choose the immediate gratification of a tasty snack or a winning lottery ticket. It will come as no surprise to know he chose the former. The attractions of instant gratification trump delayed advantage. Don’t laugh. How many times have you left a website … READ MORE »

Predicting Post-Covid Shopping Behaviours

I’ve just read a report, dated 9 March, 2021, and rather intriguingly entitled ‘New Shopping Behaviours in Post-Pandemic UK’. You’ve probably guessed it’s predictive. The method it used was to ask a little over 1000 shoppers what their intentions with regards to shopping were once lockdowns were lifted. A lot of the conclusions are positive … READ MORE »

Do Your Processes Encourage Abandon Carts?

If you were to list the blockages to success in an email marketing campaign you would probably put opening the email up near the top, then might come engaging your subscriber sufficiently for them to be convinced, and coming in third might well be clicking on the ‘Buy’ link. After all, when they get to … READ MORE »

Don’t Make Subscribers Calculate Prices

When at school, I was rather good at mental arithmetic. Totalling seven-figure columns was, if not easy, then required little effort on my behalf. I took part in inter-school competitions where my lack of speed held me back. It’s proved little use to me in any job I’ve had since. That is, until the advent … READ MORE »

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