Is There an Optimum Design for Email Marketing CTAs? Short answer: No single CTA design wins every time. What works depends on your audience, your offer and the context of each campaign. The only reliable way to improve performance is to test deliberately and continuously. Why “Good Enough” CTAs Quietly Cost You Clicks? It’s easy … READ MORE »
A curious thing happened recently. A major cultural figure passed away (Tom Stoppard). Front pages reflected it — as you’d expect. Except one. The Observer gave its cover over to the story… and then chose to focus its editorial on something else entirely: A change in typeface. There’s a lesson in that. And not a … READ MORE »
Here’s a question most don’t ask: Can all your subscribers actually read your emails? Not skim. Not struggle through. Read them — comfortably. Because if they can’t, they won’t. And if they won’t, they’ll leave. Accessibility Isn’t Optional There are established guidelines for digital accessibility, including the WCAG standards. They exist for a reason. Not … READ MORE »
Redesigning your email marketing can feel like progress. New look. New energy. A sense of improvement. But here’s the uncomfortable truth: Most of your subscribers won’t notice. And those who do may not like it. That doesn’t mean you shouldn’t change anything. It means you should change carefully. Start with the Only Question That Matters … READ MORE »
People don’t always choose what’s best. They choose what they recognise. You can show someone a better tool, a faster option, or a safer alternative — but if it feels unfamiliar, they hesitate. More often than not, they go back to what they know. That instinct matters in email marketing more than most realise. Because … READ MORE »
If you've ever designed an email that looked perfect… then opened it in another onbox and winced — you're not alone. That lack of a universal standard across email clients is one of the biggest frustrations in email marketing. And it's not going away anytime soon. Why Isn't There A Universal Email Standard? In theory, there could be. … READ MORE »
When I was roped into watching Jumanji: The Next Level, I realised something important about email marketing. The film was shiny, well-acted, and technically impressive — but it felt almost identical to the previous one. And that’s exactly why fans loved it. They didn’t want a brand-new story; they wanted familiarity with a few surprises. … READ MORE »
AI tools are changing the way we create everything — from ad copy to entire email campaigns. But there's one area where debate still rages: images. Should you stick with stock photos and brand photography? Or, embrace the shiny new world of AI-generated visuals? The Appeal of AI-Generated Images Think of AI as your creative intern who never … READ MORE »
I subscribe to dozens of newsletters. Some are for my hobbies, others for professional research into email marketing. And one thing constantly bewilders me: newsletters often look clunky and uninspired — especially when compared to the slick, polished marketing emails sent by the very same companies. It’s not a matter of skill. The creative ability … READ MORE »