Tag: subscribers

What Should You Say on the Unsubscribe Page?

Let's face it — the unsubscribe page is the least-loved step in email marketing. Yet, every marketing email has to include an unsubscribe link. Not just because the law says so, but because it's part of respecting your subscribers' wishes. Ignore this, and you risk two big problems: legal trouble and your emails hitting the dreaded spam folder. Ouch. … READ MORE »

Your Email Subscribers Are (Lovably) Illogical

Let's be honest: your email subscribers don't always behave the way you expect them to. In fact, they often act in ways that are… well, odd. They click but don't buy. They buy but don't open. They ignore emails for months, then suddenly jump on an offer. And no — it's not just your email list. Human behaviour is messy. Emotion drives … READ MORE »

Designing Campaigns That Actually Converts

It's tempting to think that once you've picked a free email marketing template, the hard part's over. Just fill in the blanks, hit send, and wait for the sales to roll in… right? Not quite. If your first few email campaigns didn't set the world on fire, that might be why. The truth is, great … READ MORE »

Misconceptions About Email Marketing

You know what gets a bad rap? Email marketing. Tell someone your work in email marketing and watch their face shift somewhere between confusion and mild judgment – like you just confessed to writing junk mail for fun. Why? Because despite its ROI-crushing performance, email marketing is still wildly misunderstood. And that's exactly why it's time … READ MORE »

Email Compliance: DUAA 2025

Email marketing doesn't exist in a vacuum. It operates within a strict and ever-evolving legal framework. The latest edition to the email compliance framework is The Data Use and Access Act 2025 (DUAA), which received Royal Assent on 19 June 2025. While the DUAA does not replace the UK GDPR, the Data Protection Act 2018 (DPA) and … READ MORE »

What to Consider When Redesigning Your Logo

A logo redesign can feel like the marketing equivalent of spring cleaning – refreshing, slightly daunting, and often completely ignored by those who aren’t you. But if you’re using email marketing as a core channel, your logo matters more than you think. It's not just decoration – it’s a key brand cue. So before you … READ MORE »

Smart Segmentation Strategies That Work

Segmentation isn't a luxury in email marketing – it's the backbone of relevance, personalisation, and ultimately, results. Yes, we've covered the basics – location, age, gender, etc. – but if you want email campaigns that actually perform, you'll need to go deeper. This is where the word "could" earns its place in the title. There's one one-size-fits-all approach. Your segmentation … READ MORE »

Ways To Lose Email Subscribers – Fast

There are many ways to upset your email subscribers. But one surefire method? Make it painfully hard to reach you. This isn't theory – it's what happens when user experience (UX) is designed like a trap, and customer support vanishes into thin air. Want to create email marketing that effectively pushes people away? Of course not. … READ MORE »

Segment or Stagnate?

Marketing to everyone is the fastest way to convert no one. There's no such thing as an "average" subscriber. Trying to write emails that appeal to everyone on your email list is like sending one text to every contact in your phone – your grandma, your accountant, your gym buddy – and expecting them all to click "buy … READ MORE »

Should you anonymise email data?

We recently covered what personal data is, albeit in the form of a brief overview, and there is a lot more to it than can be covered in 500 or so words. Come to that, 1000 words. It’s involved. It’s complex. It can get you into severe trouble with the ICO. It can cost you … READ MORE »

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