Tag: email marketing

What to do about an unsubscribe peak?

No matter how relaxed or confident you feel in your own abilities, the unexpected peak in unsubscribes brings a stab of fear. Your immediate reaction is to change something. Your first assumption is that your are doing something wrong and your email marketing list is suffering. There is only one truth, and that is that … READ MORE »

Stopping opting out

We recently covered how to discover the external reason, i.e. not caused by the email itself, for a peak in unsubscribe rates in one of your email marketing lists. Identification of cause is only the first step. You must now come up with a plan of action to redress the problem. First the good news; … READ MORE »

How to reduce unsubscribes

Now is an opportune moment to look at those who unsubscribe from your lists. After all, I believe the EU might well have known of the risk of Brexit but seemed to do little about it. You should not make the same mistake. There are two specific times to try and reduce your unsubscribe rate: … READ MORE »

The decision on Article 50 & Email Marketing

Brexit keeps on giving. The decision of the Appeal Court regarding triggering Article 50 and starting the process of leaving the EU should not have come as a surprise. Most commentators suggested it was a given. If Prime Minister May does appeal, and this appears probable, the decision of the Supreme Court is less predictable … READ MORE »

Received wisdom and testing in email marketing

You will have been told by everyone, including me, that when testing you should only change one feature at a time. Do you wonder if your call to action button is somehow not optimum for a specific type of person in your email marketing list? Then wonder no more. A simple A/B test and you … READ MORE »

Testing aspects of email marketing

Software to allow you to test individual aspects of the whole process is what gives us the edge over other forms of marketing. We know; others guess. Nothing is certain. There are accepted best practices that most agree on, but they are suggestions. You know best, but bear the following in mind when testing. 1/ … READ MORE »

How many questions in a form

It seems I have been wrong. I’ve said that in all probability, the fewer the number of questions in a form the higher the completion rate. You will, of course, want as much detail as possible and it is the eternal balance between completion rates and information. The obvious answer has been to limit the … READ MORE »

Take notice of the ASA’s notices

It was fun. The sign gave everyone who saw it a bit of a laugh and provided a talking point. On top of that, it demonstrated the type of premises, in this case an arty café run by youngsters for, it was suggested, the young at heart. It intrigued me and in the two minutes … READ MORE »

Multi page forms

Email marketing truths are not eternal. Circumstances change in response to outside forces as well and internal ones, and you should change with them. Let’s face it, if you don’t, your competitors will and you will fall behind. Take forms; everyone, including me, has said that the shorter the forms the more people will complete … READ MORE »

The more Penguin changes . . .

The internet has been a bit lukewarm on the recent update to Google’s Penguin algorithm, some suggesting it is more of the same but quicker, while others are of the opinion that it is the best thing to happen for those sites that follow ‘white hat’ SEO. In this context white hat means complying with … READ MORE »

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