Tag: email marketing

Be Careful When Using Transactional Emails

In case you are not familiar with the term, transactional emails are automated responses triggered by interactions with your company. This includes a whole range of emails, from the Welcome ones when somebody subscribes to your email marketing list to those which are sent following a purchase. Subjectively, the rate of use appears to be … READ MORE »

Get The Basics Right

It seems bizarre. You could imagine something like this on a targeted email marketing campaign, but the advert went out to everyone on social media.  Beans on the Bix was retweeted 37,000 times, quoted over 68,000 times and received 131,000 likes. You will now appreciate why brand awareness increased by 40%, and, rather weirdly, there … READ MORE »

Asking the right email marketing questions

I’m no politician. However, if I’m asked how to stop customers unsubscribing from email marketing lists, I will answer a completely different question. It’s the one you really want the answer to. You can’t stop people unsubscribing. The legislation controlling email marketing is quite explicit on the point and requires us to facilitate those who … READ MORE »

Follow Orwell When Writing Your Copy

Whether we should conform to the rules of English grammar in our email marketing copy is a question that comes up time and again. We work within constraints not suffered by most writers, so rules, both explicit and accepted, might not help us in our requirements. We are not short of advice. Here’s some more. … READ MORE »

The Biggest Danger To Every Company

I attended – those were the days – a two-day seminar which was headlined as ways to avoid the habitual problems of SMEs. The various mistakes made by other companies were covered. It had particular relevance to email marketing as it focused on data security. Let me put you out of your misery with regards … READ MORE »

Delivery Times Might Replace Price

I’ve recently bought a luxury item. It’s not something I need. In fact, it’s something I could do without and not notice my loss but, in an uncharacteristic bout of generosity, I went for it. I obviously bought it via a company whose email marketing list I grace. I saw it via a click-through in … READ MORE »

Do-It-Yourself Copywriting

I have a close relative who runs a copy agency, employing a dozen or so creators, each concentrating on a particular subject. Others are called on as and when required. The latter includes me. If her dedicated creator struggles with high demand, I get a phone call.  She was worried that contracts might slow given … READ MORE »

Make E-newsletters News Again

I subscribe to quite a few e-newsletters, some for my hobbies and many more for research into email marketing. In the former, I forgive mistakes because most are run by amateurs, and doesn’t it show, who have something to say about my hobby. For research, I expect companies to show professionalism. It’s remarkable how many … READ MORE »

The Desire To Conform With Email Marketing

The need to conform is an effective technique sales staff use when speaking with potential purchasers. It’s a gift that keeps giving. Much research has been conducted on it over recent years and some of the findings have been remarkable. Look it up. While it is fascinating, you might be wondering what it has to … READ MORE »

Master The Art Of Saying Sorry

There are many skills required to reach the top, or even obtain moderate success, in email marketing, and one of the most difficult to master is the art of saying sorry. You’ll make mistakes. If they just cost a sale or two, the lesson is often worth the price. If you’ve upset one of your … READ MORE »

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